Customer Ticket Sales

When anyone navigates to your event page URL or scans your event QR code, they will be presented with all the information you entered and the option to purchase the tickets that you created.

Your public event page includes your business logo and links to your socials.

If available tickets are getting low, the remaining number will be displayed and a customer can only purchase what is remaining.

When a customer purchases tickets, they will be asked to create a password so that they can sign in and retrieve their tickets at any time. They will also be sent an email with details about your event and a link to their account/tickets.

Ticket numbers are generated sequentially from #00000. Each transaction has a unique 5 digit code which is displayed on the tickets and links all tickets in the transaction together. 

When validating tickets, the 5 digit code can be used in place of the scanner.

Back on the ‘Tickets’ page in your dashboard, click on ‘Ticket Sales’ to see all your ticket sales.

Click on a transaction to see more details…

The information provided should match up with the transaction details in your stripe account.

Click on ‘View Stripe Transaction’ to be taken to the corresponding transaction in your Stripe account.

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